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Shipping and Returns
What is the return policy?
  Ford ESP contracts can be canceled within 60 days with no penalty and a complete refund issued as long as the plan is not used in any way.  If you have taken your vehicle to a Ford or Lincoln Mercury dealership and used the service plan to have your vehicle repaired, received a free rental or used the roadside assistance portion of the plan, your refund will be pro-rated based on the amount paid out by Ford Motor Company.  Te begin the refund process, please contact us at 1-937-552-5616.