Terms and Conditions

Website Terms and Conditions

Before purchasing a Ford ESP from this website, you must agree to the terms and conditions on this page and the terms and conditions of the Ford contracts listed below:

Ford ESP Contract
Ford ESP Contract Provisions
BUDCO Installment Contract

Ford ESP Term Explanation

For vehicles STILL in factory warranty: Ford ESP terms begin the day the car was purchased brand new by the original owner with zero miles on the odometer. For example, a 6 year 100,000 mile Ford ESP will expire six years from the date the car was purchased brand new by the original owner or when the odometer reaches 100,000 miles.

For vehicles NOT covered by factory warranty: Ford ESP terms begin the day your contract is purchased. For example a 3 year 36,000 mile contract is good for 3 years from the purchase date or 36,000 more miles on your odometer, whichever comes first.

NOTE: Ford Extended Service Plans purchased for vehicles not covered by the factory warranty require a vehicle inspection before the contract can be activated by Ford Motor Company. The vehicle inspection report (click here to download) must be performed at a Ford or Lincoln Dealership. After your mechanic completes the inspection, email the inspection AND your mechanic's invoice to support@troyford.com, or fax the paperwork to 937-335-2126.

Ford ESP Cancellations
If you just placed an order for a Ford ESP contract and would like to cancel your order, please contact us immediately at 1-937-552-5616.
All activated Ford ESP contracts can be cancelled within 60 days of purchase but a $50 cancellation fee will be collected by Ford Motor Company. A complete refund (minus the $50 fee) will be issued as long as the plan has not been used in any way. If you have taken your vehicle to a Ford or Lincoln Mercury dealership and used the service plan to have your vehicle repaired, received a free rental or used the roadside assistance portion of the plan, your refund will be pro-rated based on the amount paid out by Ford Motor Company. To begin the refund process, please contact us at 1-937-552-5616.

Ford ESP contracts sold to residents of the State of Ohio will incur a 7% tax.


The pricing on this website does NOT APPLY for the state of Florida. State law in Florida does not allow Ford ESP's to be sold to Florida residents below MSRP. This website advertises prices below MSRP that cannot by law be honored in the state of Florida. Please call 1-937-552-5616 if you live in Florida as website orders cannot be placed for Florida residents.

Website Terms and Conditions
PLEASE READ THE FOLLOWING TERMS AND CONDITIONS OF USE CAREFULLY BEFORE USING THIS WEBSITE. All users of this site agree that access to and use of this site are subject to the following terms and conditions and other applicable law. If you do not agree to these terms and conditions, please do not use this site.
The entire content included in this site, including but not limited to text, graphics or code is copyrighted as a collective work under the United States and other copyright laws, and is the property of www.troy-ford-extended-warranty.com. The collective work includes works that are licensed to www.troy-ford-extended-warranty.com. Copyright 2003, www.troy-ford-extended-warranty.com ALL RIGHTS RESERVED. Permission is granted to electronically copy and print hard copy portions of this site for the sole purpose of placing an order with www.troy-ford-extended-warranty.com or purchasing www.troy-ford-extended-warranty.com products. You may display and, subject to any expressly stated restrictions or limitations relating to specific material, download or print portions of the material from the different areas of the site solely for your own non-commercial use, or to place an order with www.troy-ford-extended-warranty.com or to purchase www.troy-ford-extended-warranty.com products. Any other use, including but not limited to the reproduction, distribution, display or transmission of the content of this site is strictly prohibited, unless authorized by www.troy-ford-extended-warranty.com. You further agree not to change or delete any proprietary notices from materials downloaded from the site.

All trademarks, service marks and trade names of www.troy-ford-extended-warranty.com used in the site are trademarks or registered trademarks of www.troy-ford-extended-warranty.com

Limitation of Liability
www.troy-ford-extended-warranty.com shall not be liable for any special or consequential damages that result from the use of, or the inability to use, the materials on this site or the performance of the products, even if www.troy-ford-extended-warranty.com has been advised of the possibility of such damages. Applicable law may not allow the limitation of exclusion of liability or incidental or consequential damages, so the above limitation or exclusion may not apply to you.

Typographical Errors
In the event that a www.troy-ford-extended-warranty.com product is mistakenly listed at an incorrect price, www.troy-ford-extended-warranty.com reserves the right to refuse or cancel any orders placed for product listed at the incorrect price. www.troy-ford-extended-warranty.com reserves the right to refuse or cancel any such orders whether or not the order has been confirmed and your credit card charged. If your credit card has already been charged for the purchase and your order is cancelled, www.troy-ford-extended-warranty.com shall issue a credit to your credit card account in the amount of the incorrect price.

www.troy-ford-extended-warranty.com may deliver notice to you by means of e-mail, a general notice on the site, or by other reliable method to the address you have provided to www.troy-ford-extended-warranty.com.

Your use of this site shall be governed in all respects by the laws of the state of Ohio, U.S.A., without regard to choice of law provisions, and not by the 1980 U.N. Convention on contracts for the international sale of goods. You agree that jurisdiction over and venue in any legal proceeding directly or indirectly arising out of or relating to this site (including but not limited to the purchase of www.troy-ford-extended-warranty.com products) shall be in the state or federal courts located in Los Angeles County, California. Any cause of action or claim you may have with respect to the site (including but not limited to the purchase of www.troy-ford-extended-warranty.com products) must be commenced within one (1) year after the claim or cause of action arises. www.troy-ford-extended-warranty.com's failure to insist upon or enforce strict performance of any provision of these terms and conditions shall not be construed as a waiver of any provision or right. Neither the course of conduct between the parties nor trade practice shall act to modify any of these terms and conditions. www.troy-ford-extended-warranty.com may assign its rights and duties under this Agreement to any party at any time without notice to you.

Use of Site
Harassment in any manner or form on the site, including via e-mail, chat, or by use of obscene or abusive language, is strictly forbidden. Impersonation of others, including a www.troy-ford-extended-warranty.com or other licensed employee, host, or representative, as well as other members or visitors on the site is prohibited. You may not upload to, distribute, or otherwise publish through the site any content which is libelous, defamatory, obscene, threatening, invasive of privacy or publicity rights, abusive, illegal, or otherwise objectionable which may constitute or encourage a criminal offense, violate the rights of any party or which may otherwise give rise to liability or violate any law. You may not upload commercial content on the site or use the site to solicit others to join or become members of any other commercial online service or other organization.

You agree to indemnify, defend, and hold harmless www.troy-ford-extended-warranty.com, its officers, directors, employees, agents, licensors and suppliers (collectively the "Service Providers") from and against all losses, expenses, damages and costs, including reasonable attorneys' fees, resulting from any violation of these terms and conditions or any activity related to your account (including negligent or wrongful conduct) by you or any other person accessing the site using your Internet account.